Return & Exchange Policy
At STRASS, we are committed to providing our customers with the best shopping experience. Please review our return and exchange policy below:
Returns & Exchanges
* Returns and exchanges are available within 7 days of receiving your order.
* The product must be in its original condition, unworn, unwashed, and with all original tags attached.
* Products that have been used, washed, damaged, or have had their tags removed are not eligible for return or exchange.
Product Inspection
* Customers can inspect the product before accepting the order to make sure the size, color, and condition are correct.
* If there is any visible issue with the product, please inform the courier before accepting the order.
Shipping
* Orders are shipped within 7 days of order confirmation.
* Delivery time may vary depending on the shipping company and delivery location.